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How to solve “Why printer is showing offline” problems?

Recently, many customers have reported the problems of their printer being offline though they have connected it properly still they ask that how to turn printer online? But how can this be possible if the connection is fully established then the printer should be online and work accordingly.

The printer basically works with the help of a good network connection. When a printer is connected, it requires configuration to the device you are connecting it with.

Here we will help you in solving your printer is offline error and tell you how to avoid it in the future.

It should be kept in mind that sometimes the error might occur because of faulty manufacturing in such cases you can contact them from whom you acquired such printer.

We can help you to figure out what errors are solvable in printer offline fix and what is due to wrong manufacture.

How to solve printer showing offline problems

Sometimes your printer can show such error due to silly issues that are easily solvable. Some of the common printer offline fix are:

Solution #1  Restarting your printer spooler

When you try to connect your printer to the device in order to print documents and it suddenly shows a printer offline error, this might be due to the burden of too many documents printing from a printer at the same time.

You can fix this by restarting your printer spooler services, to do so follow the steps.

  1. In your PC/Laptop press the windows key and R
  2. Type msc and press enter.
  3. When the services window opens, find printer spooler
  4. After finding it, right click on it and click on restart.

This will restart your printer spooler service and treat the documents you previously added as they have been just added. Thus, your printer will show online and your how to turn printer online error will be fixed.

Solution #2 Reinstalling your printer drivers

This is a user-generated solution to printer showing offline error, according to many users when such error occurs they just reinstall their printer’s drivers in their device and their printer is online and ready to print again. For this, follow the steps:

  1. In the control panel of your device, go to devices and printers.
  2. Locate your printer, right click on it and then click on remove device.
  3. A dialog box will appear with the final warning to make sure you want to actually remove, click on yes.

After the removal of your printer, add the latest drivers by downloading them and then installing them.

If your problem is solved then you know it was due to outdated driver, if not, and then read further solutions about printer offline fix.

Solution #3 Change printer settings

This is a simple printer offline fix to your problem. You can try unplugging or replugging the device to the printer. You can modify your printer setting by going to control panel.

Sometimes, the printer settings are automatically changed to its default settings, this happens when a new device is connected with the computer/laptop or the device is threatened by some kind of virus. To modify your printer settings, do this.

  1. Go to control panel and click on devices and printers.
  2. Check whether the default printer is what you want it to be.
  3. Right click on the default printer and then click on See what’s printing.
  4. Remove the unfinished task from the list.
  5. In the queue, click on printer and then uncheck use printer offline.
  6. Check the connection of your printer to your device.
  7. Restart both of them.

This will solve your printer showing offline issue.

Solution #4 Change printer properties

In the various solutions there is one printer offline fix that is the easiest to check and do. Follow the below-mentioned steps to change your printer properties.

  1. Click on devices and printers in the control panel.
  2. Right click on the printer you are currently connected with and click on printer properties.
  3. In the ports tab, select the IP address of your printer from the list.
  4. Click on the configure port button that is presented there.
  5. Uncheck the SNMP status enabled and click on ok, this will save the changes.

By this you can easily deal with configuration problems and solve your error of printer showing offline.

Solution #5 Add a second printer device

This is an easy escape to solve printer offline Errors. In this, just add a second printer to your device. Follow the steps to do so.

  1. In the control panel of your device, go to devices and printers.
  2. Locate your printer, right click on it and then click on remove device.
  3. Select the ports tab and add one more port.
  4. Select TCP/IP port and click on add another port.
  5. It will open a printer port wizard, where you have to click on
  6. Enter the information that is required and click on Next.

For the last step you can find the information from the instruction manual that you got with your printer.

Now you have seen that How to turn printer online are common problems that arise due to configuration problems and sometimes due to the default settings of the printer or the device.

We hope one of these solutions will help you solve your printer is offline error.

If you still have problem you can contact us on our toll-free number. We are always available to hear your problems and solve them.


Canon Printer Models We Troubleshoot

Canon BJ series, BJ-5, BJ-10E, BJ-10EX, BJ-20, BJ-30, BJ-30v, BJ-100, BJ-130, BJ-130E, BJ-200, BJ-200E, BJ-200EX, BJ-220JC, BJ-220JC II, BJ-220JS, BJ-220JS II, BJ-230, BJ-300, BJ-330, BJ535PD, BJ895PD, BJC series, bubblejets, BJC-50, BJC-55, BJC-70, BJC-80, BJC-85, BJC-85W, BJC-210, BJC-210SP, BJC-240, BJC-250, BJC-255SP, BJC-600, BJC-600e, BJC-610, BJC-620, BJC-800, BJC-1000, BJC-2000, BJC-2100, BJC-2100SP, BJC-2110, BJC-3000, BJC-4000, BJC-4100, BJC-4200, BJC-4300, BJC-4400, BJC-4550, BJC-5000, BJC-5100, BJC-5500, BJC-6000, BJC-6100, BJC-6200, BJC-6200S, BJC-6500, BJC-7000, BJC-7100, BJC-8000, BJC-8200, BJC-8500, i series, i70, i80, i250, i450, i450X, i455, i455X, i470D, i475D, i550, i550X, i560, i560X, i850, i860, i865, i900D, i905D, i950, i960, i965, i990, i6100, i6500, i9100, i9900, i9950, 50i, 80i, 450i, 455i, 470PD, 475PD, 550i, 560i, 850i, 860i, 865R, 900PD, 950i, 960i, 990i, 6100i, 6500i, 9100i, 9900i, SmartBase series, MPC190 aka F10, MPC200 aka F20, MPC360, MPC370, MPC390, MPC400 aka F30 (based on S600), MPC600F aka F50, F60, F80, MultiPASS Series, 10, C20, C30, C50, C70, C75, C80, C100, C530, C545, C550, C555, C560, C635, C755, C2500, C3000, C3500, C5000, PIXMA series, iP1000, iP1200, iP1300, iP1500, iP1600, iP1700, iP1800, iP1980, iP2000, iP2200, iP2500, iP2600, iP2700, iP3000, iP3100, iP3300, iP3500, iP3600, iP4000, iP4000R, iP4200, iP4300, iP4500, iP4600, iP4700, iP4800 (iP4830), iP4850, iP4900 (iP4930), iP5000, iP5200, iP5200R, iP5300, iP6000D, iP6100D, iP6210D, iP6220D, iP6310D, iP6320D, iP6600D, iP6700D, iP7100, iP7200 (iP7230), iP7500, iP8100, iP8500, iP8600, iP8760, iP9910, iP90, iP90v, iP100, mini220, mini320, mini360, iX4000, iX5000, iX6500 (iX6530), iX7000, MP110, MP130, MP140, MP150, MP160, MP170, MP180, MP190, MP210, MP220, MP237, MP240, MP250, MP258, MP260, MP270, MP280, MP287, MP360, MP370, MP375R, MP390, MP450, MP460, MP470, MP480, MP490, MP493, MP495, MP500, MP510, MP520, MP530, MP540, MP550, MP560, MP600, MP600R, MP610, MP620, MP630, MP640, MP710, MP730, MP740, MP750, MP760, MP780, MP790, MP800, MP800R, MP810, MP830, MP950, MP960, MP970, MP980, MP990, MG2100, MG2200, MG2440, MG2470, MG3100, MG3200, MG4100, MG4200, MG5100, MG5200, MG5300, MG5400, MG5500, MG5740, MG6100, MG6200, MG6300, MG8100, MG8200, MX300, MX310, MX320, MX330, MX340, MX350, MX360, MX370, MX410, MX420, MX430, MX510, MX700, MX710, MX7600, MX850, MX860, MX870, MX880, MX882, MX890, MX892, MX922, MX924, E480, E500, E600, Pro9000, Pro9000 Mark II,bPro9500, Pro9500 Mark II, PRO-1, PRO-10, PRO-100, SELPHY series, DS700, DS810, ES1, ES2, ES3, ES20, ES40, CP-10, CP-100, CP-200, CP-220, CP-300, CP-330, CP400, CP500, CP510, CP520, CP530, CP600, CP710, CP720, CP730, CP740, CP750, CP760, CP770, CP780, CP790, CP800, CP810, CP820, CP900, CP910, CP1000, CP1200, CP1300, S series, S100, S200, S300, S330, S400, S450, S4500, S500, S520, S530D, S600, S630, S750, S800, S820, S820D, S830D, S900, S9000,

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